How it works

From booking to visit summary

A clear, trackable process so you always know what is happening at the hospital.

01

Book

Add parent/patient details and select hospital, date, time and service.

02

Get Matched

A verified Care Companion accepts the booking.

03

Track

Your family receives status updates during the visit.

04

Get Visit Summary

You receive the visit summary, documents and completion confirmation.

Every status you will see

  1. 1Booking requested
  2. 2Searching for companion
  3. 3Companion assigned
  4. 4Companion accepted
  5. 5Companion on the way
  6. 6Companion reached hospital
  7. 7Patient met
  8. 8Registration started
  9. 9Waiting for doctor
  10. 10Consultation started
  11. 11Consultation completed
  12. 12Reports collected
  13. 13Medicine assistance completed
  14. 14Patient handover
  15. 15Visit completed
Book a Care Companion